

Please visit this I T Knowledge Base article for installation instructions (local IT staff support may be needed to install the client on U-owned and -managed devices). IT staff are encouraged to work with their users to install the new client in advance to help avoid service interruptions and performance degradation.

University VPN users will be required to use the GlobalProtect client when the U’s VPN contract with Cisco expires in 2022, after which An圜onnect and older GlobalProtect clients will be retired. “The GlobalProtect VPN has so many benefits over the Cisco An圜onnect VPN, and we’ve had positive feedback from our user acceptance testing,” said Amy Talbot, product manager in UIT Product Management (CTO Office). The new GlobalProtect client was selected as the university’s central VPN solution for a variety of reasons - it provides an encrypted, identity-based internet connection it’s integrated with security controls that scan for malicious content it’s faster and provides more throughput and it offers better logging and tracking, which is expected to improve troubleshooting and IT security incident management efforts. The U’s VPN provides off-campus users with a secure connection to the university network when they need to access resources such as local/departmental file shares, private IP-addressed systems, some Marriott Library databases, Epic (clinical) applications, and Webtools. “We need everyone’s support and collaboration to make this transition as smooth as possible,” said Abraham Kololli, associate director for UIT Network Services. University of Utah and University of Utah Health staff members must install and start to use the client before Friday, December 31, 2021. Time to transition to the university’s new Palo Alto GlobalProtect virtual private network (VPN) client is running out.
